Kace: Include ticket rule name in email notification
I currently have a ticket rule setup that will "Email each recipient in the query results". Is there a way for me to also include the name of the ticket rule in the email notification? (See below image for the current email structure)
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Posted by:
Hobbsy
3 years ago
Surely you just need to add it into the email template within the ticket rule, as obviously only that particular ticket rule uses that template?
