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Miscellaneous Question


KACE Go App (3.2) for Android, Getting SSL Exception Error

09/18/2018 425 views

I have the mobile app enabled for both the K1000 and Myself as a User. On a previous version of the app I can log into the K1000 on a different android device (Zebra TC8000, I was goofing around, it works. Cool.)

The device it works on is on a corporate network. The device I get the SSL Exception on is a personal phone with MDM via Airwatch, and using Tunnel for PerAppVPN. The VPN appears to work, it hits the VPN server and is sending traffic.

When I try and log in, the "logging in" message flashes once and then comes back for a few minutes, then rolls to the error. Any ideas what is causing the issue? My guess is it's VPN related, but I would still think I could try and sign a cert or something. If the server name or credentials are not correct I get an error based on that, so I know I am hitting the VPN network ok.


Ideas?

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