KACE API Get ticket information is showing only first 50 ticktets
Hi,
I am trying to get the ticket information using KACE API. When I test the KACE API using POSTMAN, the COUNT is coming up as 40000 but I see only 50 records. How can I see all the ticket information? I have admin access to see all the tickets from all queues.
This is the API call that I am using. https://domain/api/service_desk/tickets?shaping=hd_ticket all,owner limited,submitter limited&paging=limit ALL
Also, how to call the Get ticket info API to pull the tickets that belongs to a Specific queue? I tried using the below API but it doesn't seem to be working.
https://domain/api/service_desk/tickets?shaping=hd_ticket all,owner limited,submitter limited&paging=limit ALL&hd_queue_id=12
Please help!
Thank you!
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