Software Deployment Question

Kace Alert Window - Remove "Snooze Duration"

01/14/2020 463 views

When I send a notification message in Kace (before deploying software to a client), the words "Snooze Duration" are visible at the top of mymessage text (just under the banner/logo). Is there any way to remove this? I can't seem to find the setting. I'm sure this is just default text that can be removed. Thanks.

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  • Could you add a screenshot?
    • https://pasteboard.co/IQ5Bglr.png
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  • Is this notification part of a Managed Install, Patching or a Script, or is this just a plain notification from the Alerts tab?
    • Standard software distribution where I've checked the box to alert the user (which is the message you see in the screenshot)

All Answers


So I opened a support call with Kace and it transpires that this is 'by design'. The words "Snooze Duration" are there deliberately - no idea why they would want that, but there you have it!

Answered 01/16/2020 by: seanboy
Yellow Belt

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