KACE Product Support Question
Kace agents not syncing after hibernation
I've seen that once an asset has hibernated instead of a proper shutdown / reboot of the system, the agent stops syncing with the KBOX. only when launching the command C:\Program Files\Dell\Kace\runkbot.exe" -s 4 0 on the asset.
I did the test yesterday with one asset, and now again, after hibernation, the asset status says disconnected despite the fact that the asset is connected to our corporate network
Has anyone witnessed this behaviour and got it solved