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KACE Product Support Question


Kace agent uninstall problems

02/12/2016 896 views

Hi guys,

I recently found a pc on our network with the

dell kace agent version 5.4.10622. Its been of the network

for millennia it seems. The k1000 cant seem to provision it

automatically.

I have run the "amptools.exe uninstall"....and get this error




I have tried to uninstall from program files.....get this unavailable resource error...""


how the hell can I remove and upgrade this thing.?

I have tried several scripts, including the agent removal batch file in the k1000 shared folder.

 I  suspect  a reinstall of the original agent and THEN an uninstall might solve the issue, as this

has done it for me in the past with other software. BUT I cant seem to find that version of the kace

 agent anywhere.

Any help Ninjas???

Thanks. 

1 Comment   [ + ] Show comment

Comments

  • we had same issue..just create an agent with same file name as shown in ur screen shot "ampagent-5.410622-x86.msi" and use it as source file and give it a try..should resolveit.

All Answers

1
https://www.sendspace.com/file/ogwxrf    5.4 version
Answered 02/12/2016 by: rahimpal
Red Belt

  • Thanks Rahimpal. You are the best !!!

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