KACE Product Support

Using agent 5.3.53117 

I have traced this problem to the decompressor engine on this particular version of the agent. I used to be able to send files to my client computers and use the date attribute properties to verify the correct versions of the files. For instance, I have a zip file that contains 300 files in it. These files have 'date created' and 'date modified' stamps spanning 10 years back. Before this new version of the kbox agent, I used to send a managed distribution to copy these files to client computers via xcopy and robocopy. Both approaches produced the same result.

As of this new release of the agent, I am noticing that the agent decompresses the files and modifies the 'date modified' and 'date created' stamps. These stamps reflect the date and time of execution; thus, overriding the original time stamps.

I have verified this behavior by attempting managed installation and file synchronization features.

I spent 2 hours on the phone with support and they offered a few suggestions but they are not permanent solutions.

Anybody have any suggestions on how I can distribute files to client PCs and yet keep date attributes intact? I know it was possible on prior version of the kbox agent. I have been doing this for several years.

Thank you all!