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Kace Agent Breaks Vmware View 4.6

Recently deployed the kace agent to some Vmware View 4.6 machines and we started having an issue with the machines losing connection after 15mins.
The kace agent makes a registry change located here
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit
It changes it to
"C:\Windows\system32\KUsrInit.exe,"

Vmware View 4.6 needs this for the userinit
"C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe"

Has anyone else come across this?

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Answers (4)

Posted by: jknox 12 years ago
Red Belt
1

You can fix this issue by uninstalling VMware View, installing the agent and reinstalling VMware. Apparently, the VMware installer doesn't overwrite the information there, just appends to it.

Otherwise, you could also use an online script or GPO to set the registry value as needed once the agent was installed.

"Userinit"="c:\\program files\\vmware\\vmware view\\agent\\bin\\wssm.exe\", C:\\Windows\\system32\\KUsrInit.exe,"

Posted by: eschencedq 12 years ago
Senior Yellow Belt
0
This still doesn't appear to be fixed in 5.3 - Is the work around the only option?
Posted by: KevinG 12 years ago
Red Belt
0
What version of the agent are you using?
Posted by: CordlezToaster 12 years ago
Purple Belt
0
Thanks for the response jknox.

I did think the fix for it would be to add the extra bit to the end.

Glad to see some resolution in sight.
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