/build/static/layout/Breadcrumb_cap_w.png

Systems Management Question


KACE Agent 10 .1.43 not working with Windows 10 LTBS 2016

03/17/2020 294 views

We are imaging laptops, the agent registers initially but after we install Bitlocker we can not get the device to update in KACE.  

0 Comments   [ + ] Show comments

Comments


All Answers

1

You may want to run the KAT (Kace Agent Toolkit) to collect the Agent logs for review.

https://support.quest.com/kace-systems-management-appliance/kb/263376/using-the-kace-agent-toolkit-kat-

konea.log and KAgent.log are the two main logs you will want to check for errors.

If you need additional assistance troubleshooting your issue, open a support ticket to submit the logs collected by KAT.

Answered 03/17/2020 by: KevinG
2nd Degree Black Belt

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ