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KACE Product Support Question


KACE 1000 syncing

07/05/2017 515 views
Good morning, 

I deleted some machines off the kace1000 inventory list, my question is will that workstation resync once their back on the domain? This is in reference to domain users who take their workstation off site ie. a laptop.
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Yes they will resync and appear in the inventory once they are connected to the network again.

This is because the agent on that machine will still upload its inventory to the k1000 in its

configuration file. This was setup at the installation of the agent.

 Even if you unjoin the machine from the domain.... doesn't matter. Will still appear.

So ... if you want to permanently delete an entry in the inventory, you must uninstall the agent first and then delete the entry in the k1000.

Answered 07/05/2017 by: akmagnum
Red Belt

  • Well, the issue is some have not appear since the delete and I know they've been back on the domain since then. When i search for them in inventory they don't show up.
    • They should appear in due time.
      The machine will join a queue of machines waiting to upload inventory data.
      If you have many machines in your network (i.e. thousands...) this might take several hours.
      You could do a "runKbot" update from the machine to push the inventory faster.

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