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KACE Product Support Question


K2000 - Can delete source media, but not getting back space

01/06/2016 1797 views
Hi Guys,

I have an odd problem with our K2000 box. We have run out of space on our storage so we have started weeding out all the unwanted media and user states. When we delete the old user states we see an increase in the free space, yet when we delete a source media, the space does not change. KACE removes the source media reference from the library, but the server does not report an increase in space. We've rebooted the server but the space is still reporting the same. Is there a way of looking directly at the volumes to see if the source media has actually been removed?


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  • Just to be clear are you deleting uploaded system images or install media?

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Make sure you run a purge afterwards (see the last bullet in this KB) and then check back again in about half an hour, to make sure the purge has time to complete and the disk chart has time to update.
Answered 01/06/2016 by: warmep
Third Degree Green Belt

  • Thank you, that was exactly what we needed to do.

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