K1200 8.1.108 helpdesk two organizations users can't switch orgs or even logout unless admin
08/29/2018 226 views
We have a IT helpdesk org and a parts org for one of our divisions. The IT helpdesk is working fine but when users log into the parts org they cannot get back to the IT helpdesk org. I believe it to be a role or security issue but not sure how to get the upper right corner (switch org or logout option) to show properly for the parts org so users can switch back and forth or at least log out to get back to the other org.
Any help would be greatly appreciated.
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I just saw this in the 9.0 release notes under Known Issues:
In some versions of Chrome, organization settings do not behave correctly in the
browser. Use another browser or incognito mode.
I know that this is for 9.0, but being a known issue, it may be a holdover from 8.x and did not get addressed in this release.
Answered 08/30/2018 by: ondrar