K1000 - What controls the downgrade rights calculation
05/03/2016 1128 views
Is there any KACE documentation that describes how software compliance downgrade rights are calculated? We have not taken the jumpstart training yet but I have started to load licenses and the downgrade right applications don't seem to be correct. For example when I research Windows 7 Enterprise downgrade rights on the Microsoft Licensing web site it shows that it can cover Windows 7 Professional as a downgrade. When I loaded the license Enterprise showed as a surplus and did not cover the Professional licenses from a downgrade perspective. When I enter licenses it shows that a license can be associated with multiple software catalog entries and when I add Professional to the Enterprise license it covers the professional installs but keeps the surplus on the Enterprise licenses. Very confusing...... Is there a KB article or user doc that explains the "secret sauce" on how to control these calculations so they will reflect Microsoft's licensing downgrade rights?