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04/16/2019 172 views

They REALLY do not want you uninstalling this product lol.


Anyways, the script is not working. Here is what I did.


Downloaded the dell backup and recovery software.
Installed it on my system.
I then uninstalled it using /R to record the setup.iss file.
Copied the setup.iss file from c:\windows that it created into same folder as the setup files.
Zipped the contents of the folder to app.zip

Created a new script in kace and added app.zip as a dependency and set to run with administrator credentials.
Added a step to unzip app.zip to C:\app
Added another step using the following parameters:
    DIR: c:\app
    FILE: setup.exe
    PARAM: /x /uninst /f2"C:\app\Setup.log" /f1"c:\app\setup.iss"


I ran the script on my pc and it just sits there. I look at running tasks and I can see the setup.exe running but it never finishes. It just sits there. I think it is waiting for a click on the yes/no prompt to uninstall. This should have been recorded during the initial step I did of creating the setup.iss file correct?


Anyone else had luck uninstalling this software via kace?

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Comments

  • It's a very annoying tool, many people have been asking this for years...

    You are better of purchasing Volume Licensed Windows, and install Windows from a clean ISO, rather than relying on OEM Images and fighting to remove bloatware.


    e.g.

    https://community.spiceworks.com/topic/1274786-dell-backup-recovery-silent-uninstall

    https://www.tenforums.com/backup-restore/30754-uninstall-dell-backup-recovery-windows-10-a.html

    https://community.spiceworks.com/scripts/show/1960-remove-dell-backup-recovery-manager-tray-icon
    --This Script only removes the tray icon, no the software-- (Yes 10 Lines just to remove the icon).

    https://www.experts-exchange.com/questions/27511412/Uninstall-Dell-Backup-Recovery-Manager.html

    https://www.dell.com/community/Desktops-General-Read-Only/How-to-COMPLETELY-remove-Dell-Backup-and-Recovery-Manger-for/td-p/3853471
    • Yeah we use a k2000 now but we have a bunch of older machines and our security admin was aking to uninstall this particular software from the older machines. Will check out the links though, thanks!

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