Scripting Question

K1000 - Uninstall Dell Backup and Recovery script not working

04/16/2019 531 views

They REALLY do not want you uninstalling this product lol.

Anyways, the script is not working. Here is what I did.

Downloaded the dell backup and recovery software.
Installed it on my system.
I then uninstalled it using /R to record the setup.iss file.
Copied the setup.iss file from c:\windows that it created into same folder as the setup files.
Zipped the contents of the folder to app.zip

Created a new script in kace and added app.zip as a dependency and set to run with administrator credentials.
Added a step to unzip app.zip to C:\app
Added another step using the following parameters:
    DIR: c:\app
    FILE: setup.exe
    PARAM: /x /uninst /f2"C:\app\Setup.log" /f1"c:\app\setup.iss"

I ran the script on my pc and it just sits there. I look at running tasks and I can see the setup.exe running but it never finishes. It just sits there. I think it is waiting for a click on the yes/no prompt to uninstall. This should have been recorded during the initial step I did of creating the setup.iss file correct?

Anyone else had luck uninstalling this software via kace?

1 Comment   [ + ] Show comment


  • It's a very annoying tool, many people have been asking this for years...

    You are better of purchasing Volume Licensed Windows, and install Windows from a clean ISO, rather than relying on OEM Images and fighting to remove bloatware.




    --This Script only removes the tray icon, no the software-- (Yes 10 Lines just to remove the icon).


    • Yeah we use a k2000 now but we have a bunch of older machines and our security admin was aking to uninstall this particular software from the older machines. Will check out the links though, thanks!

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