Best Practices Question
K1000 Service Desk Users as Administrators by default.
01/04/2016 839 views
It seems like every time a user emails our service desk email that isn't a user already, the K1000 automatically creates a user with that account with a default administrator role. Is there any way to change the default role when the system creates an account as this seems a bit of a security risk. I contacted the K1000 help desk, however, they mentioned that this is the way it works. Are there any ways around this?