K1000 Service Desk Incoming email not working
11/12/2014 4480 views
I've recently been trying to setup the Service Desk function on our K1000, but I can't get it to create tickets from email. Outgoing mail is working fine i.e. when I manually create a ticket an email is set out to the ticket owner. These are the settings I'm using:
And on the queue:
Any ideas what I might be doing wrong?