KACE Product Support Question
K1000 service desk aging tickets
03/12/2018 664 views
I would appreciate it if someone can help me with SQL code that will generate a report showing aging (7 days) not yet closed tickets per month current year:
Eg: Tickets older than 7 dsys
Jan-218 Feb-2018 Mar-2018
20 12 17
I hope this is possible. Thank you in advance.