KACE Product Support Question
K1000 - Report showing each closed ticket DATE Closed (dd/mm/yyyy) and time it took from opened to closed
I need some help in creating a simple report that will show the last 12 months closed tickets, I only need the following two columns:
Date (dd/mm/yyyy) the ticket was closed
Time each ticket took to close in days or hours.
I appreciate your help
That's all only 2 columns.