K1000 Problems with network configuration changing

I'm having problems with my Kace virtual Appliance.
I was configuring my virtual appliance with hostname  "k1000" and any number of IP. Now, I need to change its fixed IP and hostname but, always when I do this, even by the Admin console or by local host console, the web interface falls and only the local host console and the 'konfig' user works to change the configuration back and continue to use the appliance.
I don't know what to do! I need to change that host name and IP!

When change any network settings, the user and administration web interfaces shows the following message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

When change back the network settings, the error stops and the environment back to work.    

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Answers (1)

Posted by: SMal.tmcc 6 years ago
Red Belt
I would open a support ticket for that one.

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