KACE Product Support Question

K1000: Problem with browsing LDAP

08/13/2018 583 views
I am a new user of this forum, and a new user of KACE.  We are experiencing an issue with LDAP browsing that I was hoping to get some guidance on from the pros here.  I've been reading "K1000 Patching - Setup, Tips & Things I Have Learned (LDAP, Smart Labels, SQL Reports)" by J. Verbosk and it has been very enlightening.  

The problem is as follows:  When I perform a search of LDAP using built-in criteria in the "Search Base DN" field, and then enter my Search Filter, I get good results.  However, if I enter custom data, such as "DC=<OUR DOMAIN>,DC=COM,OU=<AN OU>" and then enter anything (or nothing) into the Search Filter, I get zero results.  If I then hit the "Browse" button, I can see what the problem is.  For some reason, KACE is entering a random space in the "OU" information I entered.  And it doesn't matter if I put the entry in quotation marks.  Same thing happens.  For example, if I entered "OU=MY ENTERED OU," in the results window, if I click the browse tree, I would see "OU=MY ENTE RED OU."  Note the space in "ENTERED."

Has anyone seen this?  It's very frustrating.  Any advice is gladly welcomed!
1 Comment   [ + ] Show comment


  • I see the space, too, but it doesn't affect the search results. In fact, it's always after the 25th character in the line, whether I search or browse. Why? I don't know.

    When you're searching, do you get
    Error,No Entries Found:
    No Matching Entries Found:
    • I get "No Matching Entries Found:" Also, when I simply browse, I do not see the space. I'm trying this every way I can think of to try, and I get no results when searching anything with a custom search.
      • Can you find the results your looking for with a different LDAP tool?

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ