Software Deployment Question

K1000 Patches marked "complete", but not actually patched

12/14/2018 458 views

K1000 8.1.108 - patching 2008 r2 and 2012 r2 servers. Servers were marked "Completed" in their schedule and the patch count showed a few patches were supposedly installed. But afterward, I logged on to each server and none of the updates had been installed. We also ran a scan with a seperate tool confirming the Kace reporting was incorrect and the patches had not been installed. I created a request with Kace support yesterday, but haven't heard anything back yet.

Updates were the 2018-12 packages and the Malicious software tool.  But this also occurred in previous months so it's not just the December patches.

Patching manually with Windows Update succeeded.

Thanks for any help or suggestions.

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