KACE Product Support Question
K1000 Newbie here: After an asset is renamed, how do you locate the asset via service tag in the machine table?
02/16/2017 1012 views
I'm not even sure if I'm asking this question the right way. Basically I have an asset from the ASSET table with ID 188. I cannot link this ID with anything in another table to find the original service tag ID. I'm fairly new to K1000 and any help would be appreciated. I've located the original order number but unfortunately so many laptops were ordered on that day, I can't narrow down which one is the one I'm looking for. I feel like I've searched and searched for answers but there may not even be a way to do what I want.