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Systems Management Question


K1000 linking appliances Kace 7

06/14/2017 1843 views
Hi

It looks like in Kace 7, it is possible to link appliances.  Can someone give a detail of what exactly linking the appliances does?

We are currently using 1 appliance mainly for doing inventory and patch management, and all other functions.  We are planning on using the service desk part of the appliance, however we are hesitant to put it on our current production appliance -- we have more than 9000 clients.  Already we are sometimes seeing some slowdown when we try to do some reports.  In any case, the the linking feature of Kace 7, I was wondering if it is possible to set up a new appliance just for using the service desk, and then if we can have that service desk appliance be able to collect device inventory data on demand whenever it is needed for the service desk tickets?  How does the linking work?  Would the service desk appliance do any caching in case it needed to get the data again?  Or does it always have to maintain a communication with the production appliance to get data each time it is called upon?

Please advise.  Thank you.

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this feature is very old ....
Linking enables you to jump from one appliance to another without entering the credentials again. This is called fast switching. 
See here (scroll a bit down for the picture)
https://support.quest.com/technical-documents/kace-systems-management-appliance/7.0/administrator-guide/19#TOPIC-568811

A new feature since 7 is the federation API which enables you to create reports over many appliances (you may have a few appliances due to huge amounts of agents or special functions but need to get reports over all appliances in one)
Answered 06/14/2017 by: Nico_K
Red Belt

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