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KACE Product Support Question


K1000. How to check logs on MAC machine for Application installtion.

05/23/2016 1172 views
Hey Team,

We have one deployment for SEP and package is there on the machine but unable to check the install logs and application is not installed.

IN KACE its showing SEP is there. However, there is no Symantec.

Please help.

Thanks 
Samvadi
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Have you checked /var/log/install.log on the target machine?
If you are using a Managed Install how is it configured?

Answered 05/24/2016 by: chucksteel
Red Belt

  • We are using this command sudo installer -pkg "SymantecEndpointProtection/Additional Resources/SEP.mpkg" –target /
  • And package is in zip format...
    • The K1000 won't automatically unzip files for Mac managed installs, in my experience. I have better luck with placing the package on a disk image and uploading the dmg instead. The K1000 should mount the dmg and install and package files it finds at the root of the image.

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