KACE Product Support Question
K1000 Former technician still be sent email notifications on ticket creation
04/20/2018 572 views
A former tech has departed our company and I have removed his account from the All Ticket Owners label and even deleted his account off K1000, however he is still getting notifications when users are submitting tickets. Screenshot below shows "Jose" as being the former tech. I have no rules in the appliance that would result in such behavior.
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