K1000 - Certificate expired for agents (konea)



We have an old K1000 appliance (7.0.121307) with 192 clients agents deployed (7.0.763).


Since the 09.03.2020, the agents can’t communicate their status (online/offline) to the appliance. But, if we do a manual inventory (runkbot 4 0) , this one is correctly send (with 80 or 443) on the appliance.


I think the problem is with the agent (konea) and his generated certificate (*.pem file in C:\ProgramData\Dell\KACE\). Because, this one is expired since 09.03.2020.


Is there a way to generate a new certificate for the agents ? If yes, what is the procedure ?


If not, is there a way to disable the SSL (https) communications for the agents and use http ? I tried it by modifying the « amp.conf » file, but it always download the expired certificate and always use https (443).


Can you help me please ?


Thanks !

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Answers (1)

Posted by: KevinG 1 year ago
10th Degree Black Belt

The current release is 10.1.  Versions prior to 10.0 will not function with patching.

Your current version is discontinued support. The solution would be to upgrade to a supported version. 10.x.

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