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KACE Product Support Question


K1000 7.0 Removing user Error

12/22/2016 1340 views
Good morning all,

I really haven't noticed it until lately, but with the new version of KACE I am unable to delete users.  It gives me the old Oops screen and an error.  The error is below:


PHP Error: Uncaught Unhandled Exception in /kbox/components/ESMPlatform/AMS-Shared/Client/Transport/SymfonyClient.php on line 139: An exception occurred while executing 'DELETE FROM ORGANIZATION_ACCOUNT WHERE ID = ?' with params [1439]:

SQLSTATE[23000]: Integrity constraint violation: 1451 Cannot delete or update a parent row: a foreign key constraint fails (`AMS`.`LINKED_ACCOUNT_TOKEN`, CONSTRAINT `FK_132F1700EA1C2CEA` FOREIGN KEY (`ORGANIZATION_ACCOUNT_ID`) REFERENCES `ORGANIZATION_ACCOUNT` (`ID`))

Has anyone seen this error, and what have you done about it?


UPDATE-----

I found that the issue has to deal with the new version attaching a computer to the user.  When the user has a computer attached to it, then it will not allow you to delete it.  I hope that helps anyone else that has that issue.


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