Systems Management Question

K1000 6.4 - Deploy Package to a manged device

03/29/2017 3089 views
I am just learning to work with KACE and K1000 and would like to know where I could find detailed documentation on how to deploy a patch or install software to a dell desktop with the matching KACE Agent installed.

I have found a lot of videos that highlight the features via Power Point but I am hoping there is detailed documentation or examples of how to use the software.

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All Answers

Do you have the Admin guide?


Lots of video tutorials here:


Once you get the hang of it, search this site for specific examples and ask questions. There are a lot of experienced users on this site who are willing to answer questions. 

Answered 03/29/2017 by: rockhead44
Red Belt

  • Well to be more specific I am looking to use Kace1000 ver 6.4 to install software to a matching agent. The computer is in the Inventory list and I would like to install the latest version of Java. Using the Scripting ->Configuration Policies -> Uninstaller I can remove the old version but I would like to install the latest package and cannot find this step or an example of this.
    • I create a Managed Install for Java installs/uninstalls. Feel free to ask questions.

      Here's a note about grabbing the .msi for the latest version


      tons of good info on this site. 2 Links to start with:



      Here's a quick script to start with once you extract the .msi


      @echo off

      taskkill /F /IM iexplore.exe
      taskkill /F /IM firefox.exe
      taskkill /F /IM chrome.exe
      taskkill /F /IM javaw.exe
      taskkill /F /IM jqs.exe
      taskkill /F /IM jusched.exe

      WMIC product where "Name LIKE '%%java%%'" call uninstall /nointeractive

      taskkill /F /IM iexplore.exe
      taskkill /F /IM firefox.exe
      taskkill /F /IM chrome.exe
      taskkill /F /IM javaw.exe
      taskkill /F /IM jqs.exe
      taskkill /F /IM jusched.exe



      • Check this post also for some releavant info:

      • Thanks for all the information this is defiantly getting me on the right path. I assumed Java would be an easy test for deploying my first patch. Regardless I am getting closer to deployment but I am still trying to figure out what labels need to be created, where to provide the code and or path to the files etc. I will be working on this for most of the day and let you know how it goes.

        Thanks Again. The last post you sent is very similar to what I am trying to do.
      • Smart Labels are something you want to get the hang of immediately. Those are the key to your deployments. Good luck and ask questions here.
      • Devices software deployment failed but progress was made. I was able to get a notification on my test machine that acted as expected and stated the install was finished. However there was no software installed and I get the message Devices software deployment failed at the bottom of my Managed Installation Detail under Distribution. I am working on getting the Logs now and seeing if I can tweak my Assets, Labels, etc to get it working.

        Again I will post my results when finished. I feel like I am doing this incorrectly as there are so many steps to try and push one .exe file to one computer for testing. Anyways I will get it working and then report back with what I had to do to get there. Maybe you can provide shorter steps.

      • Did you try to deploy using the .si? See here for instructions on how to extract

      • I have been trying different .exe files. I thought I would see if something else worked instead of java. Which I seem to have gotten a bit further but still not successful as of yet. I am not getting into GPO yet. I just want to install any piece of software on my one test machine.
    • FYI
      I am a brand new user to KACE1000 ver 6.4 and would like to share this information. I could not find it elsewhere but that does not mean it is not out there. All information is from reading Dell KACE System Management ver 6.4 Admin Guide mostly section 4. Deploy packages to managed devices.

      I also am not aware of any other way to push the software to a test machine rather than force inventory. From what I have read it is not a feature in this version of KACE.

      For Testing Purpose
      Install software on a Target machine with the following steps.

      Step 1 - In KACE go to Inventory\Software
      Get your software in the inventory list.
      You can do this by installing software on a test computer that is already being inventoried by KACE or You can add it manually -> Inventory\Software\Choose Action -> New
      Fill out the details.
      Add your software installer file to whichever method you have chosen.

      Step 2 – In KACE go to Distribution\Managed Installations
      Choose Action -> New
      Fill out the details and select the Software you just made which should have an installer file attached.
      - Software: (required)
      - Execution -> Anytime
      - Deploy -> Testmachine
      - Save

      Step 3 – Deploy to test machine
      Now go force an inventory on the Test machine and within a few minutes the software should be deployed.
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