KACE Product Support Question
K1000 6.4 Agent Version Incorrectly Reporting
11/23/2015 2439 views
Is anyone else having this problem or seen this with version 6.4? If you look at the list view of Inventory I have computers that say agent version installed is 6.3. If I click on one of the computers to see Device Detail the agent version says 6.4.180. If I look under installed programs it says version installed is 6.2. The last inventory is also showing incorrect it shows that these same computers haven't updated inventory for over 90 days.
I haven't opened a ticket with support yet I wanted to see if anyone out here has seen this problem and if it got resolved.