KACE Product Support Question

K1000 6.3 "Updated Patches Available" email no longer in HTML?

03/06/2015 2898 views
Ever since my upgrade to 6.3, my "Updated Patches Available" emails no longer list the patches in the body of the email. Instead, the email contains a zip file, with a HTML file I must open to see the updated patch listing. Any way to get this back the way it was?

Answer Summary:
7 Comments   [ + ] Show comments


  • I second this question, the zip file is annoying.
  • Same problem here, is there a option to change back to HTML instead of the zip file?
  • very frustrating
  • Hello all. I am investigating this and forwarding up. I hope to have an answer for you.
  • I agree, this is very annoying. Referring to KACE_Mary i´ve created a Uservoice request where you can vote for that idea.

  • I don't understand why we have to vote in something that was present in previous versions...that we never asked to be removed.
    • I understand the change is frustrating given that functionality was removed. Voting on uservoice is how the developers evaluate what to change and when. Basically, the bigger response they get, the more priority they give the change.
  • I'd like to know why simple functionality was removed in favor of a more complex (and in some environments, less secure) way of accomplishing the same thing. Seems like a major step backwards for something that was working perfectly. "If it ain't broke, don't fix it"

Community Chosen Answer

All Answers

This is performing as expected.  If you would like to request HTML to replace/add to the Reporting emails, please use our Uservoice.

Uservoice is the forum that collect feedback and feature requests.

Please see https://support.software.dell.com/k1000-systems-management-appliance/kb/139610 for more information.
Answered 03/12/2015 by: KACE_Mary
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