Java 6 Update 21 - Upgrade via MSI Fails: Error 1602

Hi All,

After having trouble deploying the latest JRE version via the usual EXE file, I am now trying to install via the extracted MSI.

Doing a fresh install with the MSI is working perfectly, however when there is an existing installation of an older JRE the MSI package is failing with error 1602.

Has anyone else experienced this? How can I work around this?


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Answers (4)

Posted by: NoDowt 10 years ago
Senior Yellow Belt
hah yeh i've googled the error previously... 'user cancelled installation' obviously isn't the problem here.

Was being a bit lazy with the original post... Should have mentioned that when running the MSI passively it briefly shows 'removing previous version' & then exits with error code 1602. (I always test my installs passively first before going silent)

Non-the-less, I tried running the install fully silent via SCCM & it actually installed correctly... Then I noticed update 22 had just been released! argh!

Havent had the issue yet with Update 22... so fingers crossed the remainder of testing will be OK.
Posted by: langa100 10 years ago
Senior Yellow Belt
Try this thread

Posted by: amadeov 9 years ago
Yellow Belt
I was finally able to resolve a Java installation issue where Java had been uninstalled, but Java 6 Update 14 was still showing up as being installed in the registry (HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall). I deleted the key and tried to reinstall Java 6 Update 14 and Java 6 Update 29, but both failed. Java 6 Update 14 failed with error 1603, and Java 6 Update 29 failed with error 1602.

At this point, I backed up the registry and then went through the registry and removed *all* references to Java. I was then able to install Java 6 Update 29 successfully.

Hopefully it helps someone!
Posted by: FunWithApps 10 years ago
Senior Yellow Belt

It may be helpful if you run this install non-silently, and see what exactly is throwing up an error box. Just sayin'.
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