KACE Product Support Question
Issues with upgrade of k1000 to version 7
I have just upgraded to the latest version 7.0.121306.
I have also pushed the agent update to version 7.0.763
via the agent update settings.
Since the upgrade, I have been having a number of issues.
Of the 1500 machines in my network, only around 50 are
show to be turned on...(with a blue screen aicon). All the rest
have a red line across the tiny screen icon....(meaning they are offline).
Also its been about 36 hours since initializing the agent update to
the latest version. Again, only about 60 machines are showing
an updated agent. The rest are showing as offline with old agents.
Any ideas? Something seems to be wrong.