Issues with K1000 Machine Action - Version: 6.3.113398
Hi,
After installing the hotfix for the new version: 6.3.113398 one of our action buttons stopped working.
The button to access the c$ admin share on a remote computer only open the explorer on the local Computer.
Syntax: explorer.exe \\KACE_HOST_NAME\c$
Copy it to cmd works fine.
Does anyone have the same problem and maybe a solution or Workaround.
Thanks
2 Comments
[ + ] Show comments
-
We have the same issue with the latest hotfix. Hoping to have a fix for it. - caseyo4 8 years ago
-
We have the same issue with this update. Tech support remoted into the system yesterday but did not fix issue. - joneill 8 years ago
Answers (1)
Answer Summary:
Please log in to answer
Posted by:
jknox
8 years ago
Top Answer
There is a defect that was introduced with the 6.3.13398 hotfix version with regards to machine actions using escape characters like $, % and spaces. Please submit a support ticket and refer to defect K1-17405.
Edited to add: A K1000 update has been released to help with this issue: https://support.software.dell.com/download-install-detail/6055486?prodjid=1-DCAQNA
Edited to add: A K1000 update has been released to help with this issue: https://support.software.dell.com/download-install-detail/6055486?prodjid=1-DCAQNA
Comments:
-
Thanks for your answer.
At friday i have a Webex Meeting with Nico Kammel from Dell Support. I will ask him for a small hotfix or a .kbin file to solve this Problem.
If I got some further news, I 'll post it here. - Gerhart 8 years ago-
The Dell support tells me is the a hotfix in preparation. The date for the release is not known. Hotfix is currently still in the testing phase. The support anticipates a completion in the next few weeks. As long as you have to live with the errors. - Gerhart 8 years ago