Issues with Active Setup

Greetings to All,

I am running into an issue where my users are having corrupt profiles.  I am not sure what could be causing it, but recently it was brought to my attention that active setup might have something to do with it.  What I am looking to find out is that if anyone else out there experiencing something similar to this.


1 Comment   [ + ] Show comment
  • Hi, you will need to provide a bit more information if you expect an answer...

    What OS are you running (with SP)
    What exactly in the profiles is being corrupted
    Are the profiles local or roaming with the user etc... - Pressanykey 5 years ago

Answers (6)

Posted by: rileyz 5 years ago
Red Belt
It would be highly unlikely Active Setup would be corrupting your files.

If you check the event viewer, you will see what components were run from the MSI installer.

Also corrupt profile is very generic, this what the issues is with the profiles? Need to narrow it down a bit.

To get a understanfing of Active Setup, read this
Posted by: apptopack 5 years ago
Red Belt
I agree with rileyz comment to your query. Active setup just runs the program or script which is given in the stubpath during login. If any failure you can easily trace it.
Posted by: dunnpy 5 years ago
Red Belt
If the package in question is dirty and has profile items that should have been excluded from a capture in it, it is entirely feasible that ActiveSetup is running and dropping that dirty payload, causing a profile corruption error.

Check the contents of the package and make sure that you've not got anything undesirable in there that isn't directly related to the application.

ActiveSetup itself isn't going to be the issue, but whatever you're running/repairing may be.

Posted by: Badger 5 years ago
Red Belt

I agree with the above.

It sounds like you have installed an app on your users machines, and since they now have a problem, obviously it was caused by your MSI with the ActiveSetup stuff.

Do any of your MSI's have active setup?? or has someone just read something about ActiveSetup??

How many users is this effecting?? What OS are you running on??


Posted by: 786_ak 5 years ago
Third Degree Green Belt
Hi All,

Just wanted to thank everyone for their expert opinions on this.  I was puzzled myself as to why would active setup disrupt a profile.  Once again thanks for shedding some light on this.

Posted by: EdT 5 years ago
Red Belt
There is one scenario that has not been mentioned above, which I have encountered. Should your active setup be running an MSI repair, and your distribution system is also trying to run an MSI install at the same time (because install is configured to start on power up for example), one of the processes will not run as MSI operations can only take place one at a time. Chances are the active setup will fail and that can cause the entire active setup process to hang.  Again, this is unlikely to screw up a user profile but a small chance always exists.  More likely is a badly packaged app.

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