Issue with Publisher 2010

Hello Everyone,
Can anyone please help me finding a solution installing publisher 2010 on the machine with office 2010.(It occurs only on our company's image)

When i install publisher2010.msp file on a machine with office 2010 and launch the application it errors out
"Publisher cannot load the required file (PTXT9.DLL). You may be out of out of memory, or the file may be corrupt".It happens only on Celanese Image machines.

I tried deleting the file and running a repair and it didnot help me out. So,I then created a new publisher.msp with customization not to remove any office components during installation but then the office 2010 was uninstalled from the system and publisher was installed with out showing any errors.(It wasn't helpful!!)

I figured out that when i reinstall office 2010 with publisher , it works absolutely fine.


0 Comments   [ + ] Show comments

Answers (3)

Posted by: sp47328 11 years ago
Yellow Belt
Hello All,

i have installed office publisher 2010, on my customized build which is having all the latest softwares installed.after launching the shortcut office publisher 2010, Go to File->New, recent, options, what ever clicked on i am getting the error "Publisher cannot load the required file (PTXT9.DLL). You may be out of out of memory, or the file may be corrupt". it is high priority for me.

Please let me know any one has faced the same issue and they have the solution.

I have tried deleting the file PTXT9.DLL and replaced from the source, no luck. even i tried repairing after that still it is not working.

If you have any other suggestions please post me.

System Administrator,
Application Packager.
Posted by: anonymous_9363 11 years ago
Red Belt
Are there any clues in the event log? Have you tried using ProcMon when Publisher starts up, to see if perhaps there are other things going on which the error message isn't telling you?
Posted by: qz7cbz 11 years ago
Yellow Belt
I have experienced the same issue with an Office 2010 build with Publisher "not installed". The problem occurs with a standalone installation of Publisher 2010.

I found a workaround is to create a new *.msp for the Office 2010 build with Publisher *enabled". Then apply the patch directly, i.e. msiexec.exe /p new.msp

Give this a try.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ