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KACE Product Support Question


Is there a way to unistall the KACE agent from certain computers?

11/01/2013 7180 views

We have sold one of our companies and now need to uninstall the kace agent from their computers.
Want to automate it.

2 Comments   [ + ] Show comments

Comments

  • Is KACE the only way you have to control the systems?
  • How about a script or managed install to uninstall the agent? Your Software record will give you then uninstall string


Community Chosen Answer

3

If they are still checking into the the K1000, you can use a provisioning task to deprovision/remove the agent.

The MSI uninstall string will work, or you can run a batch file that executes "c:\program files (x86)\dell\kace\amptools uninstall"

I don't remember if either method removes the KUID string in the BIOS, so if you want that gone too, you may have to delete those keys manually in your batch file.

Assuming they are checking in to the K1000, find something unique like logon domain and create a smart label for it which will allow you to target those systems.  If not, you may have to use a something in Group Policy or the like.

Answered 11/01/2013 by: jknox
Red Belt

All Answers

2

This is the uninstall string I pulled for the 5.5.25198 agent:

MsiExec.exe /X{45C1BF25-8330-4E6F-8CFB-BE8FC39387F5}

You can look for these strings in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432NodeMicrosoft\Windows\CurrentVersion\Uninstall

There are tools that will search these registry locations for you and present it in a friendly way such as:

http://www.nirsoft.net/utils/myuninst.html

http://finduninstallstring.codeplex.com

Answered 11/01/2013 by: jegolf
Red Belt

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