KACE Product Support Question

Is there a way that I can have a user paste something into a field when they are creating a service desk ticket?

02/11/2015 641 views

I have had occassions in my existing help desk ticketing system where people will cut and paste and error message into the problem ticket. I want that same capability in the new Kace system that we are planning to use to replace the old system.


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All Answers

KACE can't do that yet. They will need to cut and paste messages into a file and save that fine into KACE.
Answered 02/12/2015 by: h2opolo25
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