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KACE Product Support Question


Is it possible to create folder for each queue pointing to POP3 under helpdesk mailbox in outlook?

09/20/2020 118 views

We wanted to setup pointing to POP3 under helpdesk mailbox and create each folder for each queue under Helpdesk mailbox so that we will not create mailbox for each queue.


Is it possible?

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Each Service Desk needs it's own pop3 mailbox as each queue needs a unique email address.

Answered 09/21/2020 by: KevinG
7th Degree Black Belt

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