Best Practices Question

Is it possible to create a new Asset Status?

06/27/2019 668 views

Looking through the help documentation on the page about "Add or customize asset types," I saw this sentence:

All asset types except Locations. In the Default Asset Status field, enter a default asset status, or a custom one (if they exist).

According to this, a custom Asset Status can be in the list to select a default from. Can someone please tell me how to create a new Asset Status? Or am I reading this wrong?

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Answer Chosen by the Author


Click into Asset Management > Assets > Choose Action > Configure Lifecycle Settings.

You'll be able to Create New Status. Unfortunately, you're unable to edit the name of the Status. You can do this however via a ticket rule.

Answered 06/28/2019 by: Ziggi
Blue Belt

  • Thank you very much. I thought I had looked everywhere but that one was hidden. Thought for sure it would be in the Asset Types config.
    • Also, please see the link below on editing the existing Asset Status' below.

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