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Inventory on a different domain

Is it possible to inventory machines which are not on the same parent/child domain as the kbox appliance? For instance, we are going through an aqcusition of another "company/domain" and will not be incorporating their computers into our domain right away in the same internal network, but would still like to get them into KACE. It would also be great if they could use our KACE service desk.


In this case they are separate domains for security reasons and use a tool to sync the staff domain accounts to the academic domain to allow them to use the same login in either domain.

Is it possible to understand my reasoning? Sorry for bad english also.

Thnx.



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Answers (2)

Answer Summary:
Posted by: Nico_K 3 weeks ago
Red Belt
1

The Clients need to reach the appliance to inventory. If you make sure this can be done then they can inventory.
Also you can import users from multiple AD, so if you can make sure that the AD from the "other company/domain" can be reached by the KACE it can import the users from there.


Comments:
  • I understood, but this way it wasn't working, it was necessary to install on the AD server in the secondary domain KACE Systems Managemen Agent GPO Provisioning Tool Appliance. But thanks for your answer. - LucassoRocks 2 weeks ago
    • So you did not ask for what you wanted to know. No problem.
      But next time, please ask what you want to know.
      The question was if it is possible for agents outside of the domain to check in. And import users from this new domain.
      But you wanted to know how to deploy agents to the new domain, which is slighly different and would have been another answer as you found for yourself. If you had asked for this we would have discussed different options, while a GPO on the new domain usually is the best option for initial agent deployment - Nico_K 2 weeks ago
Posted by: Hobbsy 2 weeks ago
Red Belt
0

Ok so maybe let’s not get hung up on user information and whether or not we need to import users.

To Answer the question simply, if your SMA on domain 1 is externally facing and the computers on domain 2 can resolve via DNS to get to the externally facing SMA, then they should all check in happily ever after.

You need to make sure tokens etc are all valid.

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