Inventory Devices empty

It used to work.  Not sure when it stopped working, but when I go to Inventory in my KACE 1000 I have no devices listed.  How do I start diagnosing this?  I really need to use the software inventory like I used to.


George Jackson

1 Comment   [ + ] Show comment
  • Are you saying that the inventory device page has no devices listed?
    What version of the SMA?
    How many devices do you have in your environment?
    Did you open a support ticket? - KevinG 1 year ago

Answers (1)

Posted by: Hobbsy 1 year ago
Red Belt

George, it sounds as if you have made changes to your k1000 and now all you devices have gone awol. I would ask what version you are on and suggest that you go to your client share, grab a copy of your agent and reinstall on a couple of devices to see if they check in?

  • Thank you for your reply. I was able to access the share and get the agent. I attempted to install it manually on one machine, but it said it was already installed. So the only option was to uninstall (repair was disabled). I uninstalled it and reinstalled. Still no luck. The computer does not show up in inventory. I attempted to add the machine to inventory by pushing agent to machine and it failed with error: NETWORK/NT_STATUS_END_OF_FILE. I had attempted to add all the machines yesterday and all 300+ machines failed. Some said 'KBOX/K1000 Agent already installed' and others said the error mentioned above. I disabled the firewall on the computer I tested today. Any further help would be much appreciated. - gjackson 1 year ago
    • Sorry...i am currently running 7.2.101 - gjackson 1 year ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ