Inventory/ Assets

Does anyone know how long a computer will stay in the asset portion of KACE? 
I know after 45 days they lose their agent so it does not show up in the inventory section.
Also, does anyone know why the system will delete devices randomly?

0 Comments   [ + ] Show comments

Answers (2)

Posted by: Keltonfoss 4 years ago
Orange Belt
The system keeps things in the asset portion indefinitely until someone physically deletes it.

As far as the system deleting devices randomly - I would call support and troubleshoot with them - sounds like something wrong with the DB
Posted by: Nico_K 4 years ago
Red Belt
Go to Inventory| Devices | <Choose Action> |MIA Settings.
Since it is 45 days after the last check in I assume your company has enabled the MIA Settings for 45 days to delete the devices automaticly.

  • Does the device give up the agent after it is archived? - cjohnson4 4 years ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ