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Installshield silent install doesn't work from Tivoli

Hi Folks,

i've got a big problem and I hope that anyone from you can give me a hint.

The situation:
I have to deploy BentleyView 8.1.2 from Bentley to a few clients. I took a look at the original setup and I was nice surprised that it is a Installshield setup. So I create a setup.iss file using the setup.exe -r commandline option. After that I try to install BentleyView on a clean machine "manually" by using setup.exe -s. That works fine! Now I have created a Tivoli Software Package and imported it into Tivoli.
No problem until now ... things I've done often before.

The Problem:
When I install that package on any machine I got a ResultCode=-3 (required data not found in setup.iss) in setup.log. I already have tried to create a new setup.iss but it looks always like the first one. Does anyone have an idea what is wrong?

Nice greetings
Oliver


Content from setup.iss:
[InstallShield Silent]
Version=v6.00.000
File=Response File
[File Transfer]
OverwrittenReadOnly=NoToAll
[{72B61919-99D9-4784-9E30-579900B948CA}-DlgOrder]
Dlg0={72B61919-99D9-4784-9E30-579900B948CA}-SdWelcome-0
Count=5
Dlg1={72B61919-99D9-4784-9E30-579900B948CA}-LicAccept-0
Dlg2={72B61919-99D9-4784-9E30-579900B948CA}-SdAskDestPath-0
Dlg3={72B61919-99D9-4784-9E30-579900B948CA}-SdComponentTree-0
Dlg4={72B61919-99D9-4784-9E30-579900B948CA}-SdFinishReboot-0
[{72B61919-99D9-4784-9E30-579900B948CA}-SdWelcome-0]
Result=1
[{72B61919-99D9-4784-9E30-579900B948CA}-LicAccept-0]
But-0=2
But-1=6
[{72B61919-99D9-4784-9E30-579900B948CA}-SdAskDestPath-0]
szDir=C:\Programme\BentleyView\
Result=1
[{72B61919-99D9-4784-9E30-579900B948CA}-SdComponentTree-0]
szDir=C:\Programme\BentleyView\
MstnCore-type=string
MstnCore-count=3
MstnCore-0=MstnCore\SelfRegComp
MstnCore-1=MstnCore\MstnCore
MstnCore-2=MstnCore\Workspaces
Component-type=string
Component-count=3
Component-0=MstnCore
Component-1=DllCheckInt
Component-2=HelpAndDoc
Result=1
[Application]
Name=View
Version=08.01
Company=Bentley
Lang=0007
[{72B61919-99D9-4784-9E30-579900B948CA}-SdFinishReboot-0]
Result=1
BootOption=0


Content from setup.log:
[InstallShield Silent]
Version=v6.00.000
File=Log File
[ResponseResult]
ResultCode=-3

0 Comments   [ + ] Show comments

Answers (4)

Posted by: bkelly 20 years ago
Red Belt
0
You might try wrapping the command in a script/batch that maps a drive to the source and then changes to the current directory before execution. It may not be pretty, but I've had similar situations where I encountered this problem and that did the trick for me.
Posted by: olge 20 years ago
Yellow Belt
0
Thank you for yout tip, Bob, but it still doesn't work. Does anyone have another idea?
Posted by: MSIMaker 20 years ago
2nd Degree Black Belt
0
I'm perplexed by this

C:\Programme\BentleyView\

Is this an undeclared variable or the the place you actually want to install it to. Could the install be looking here for the source files?
Posted by: olge 20 years ago
Yellow Belt
0
This is the directory I want to install to. C:\Programme is the default program files folder for german installations...
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