InstallShield error -3 and -5 Debug?
So I am trying to silently install a program using a .iis file. I have put the file in the correct directory i have pointed to it with the -f1 switch and I have tried everything but for some reason it keeps failing. Note: The setup.exe and setup.iis are in the same folder (and i created the iis using the -r switch)
I am getting error -5 which means it can not find the file specified but it is in that directory and i also get a -3 when i do not include the -f1 switch.
-5 File does not exist
-3 Required data not found in the Setup.iss file
Any help debugging this or what i could do to debug it (maybe a more in depth debug switch) would be appreciated.
These are the commands i have tried and for all of them gotten the error code -5
Command
C:\OrCad16>setup.exe -s -SMS -f1C:\OrCad16\setup.iis
C:\OrCad16>setup.exe -s -SMS -f1"C:\OrCad16\setup.iis"
C:\OrCad16>setup.exe -s -f1"C:\OrCad16\setup.iis"
C:\OrCad16>setup.exe -s -f1C:\OrCad16\setup.iis
Log File
[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=-5
And when i take out the switch for -f1 i get error code -3
C:\OrCad16>setup.exe -s
C:\OrCad16>setup.exe -s -SMS
Log File
[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=-3
I am getting error -5 which means it can not find the file specified but it is in that directory and i also get a -3 when i do not include the -f1 switch.
-5 File does not exist
-3 Required data not found in the Setup.iss file
Any help debugging this or what i could do to debug it (maybe a more in depth debug switch) would be appreciated.
These are the commands i have tried and for all of them gotten the error code -5
Command
C:\OrCad16>setup.exe -s -SMS -f1C:\OrCad16\setup.iis
C:\OrCad16>setup.exe -s -SMS -f1"C:\OrCad16\setup.iis"
C:\OrCad16>setup.exe -s -f1"C:\OrCad16\setup.iis"
C:\OrCad16>setup.exe -s -f1C:\OrCad16\setup.iis
Log File
[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=-5
And when i take out the switch for -f1 i get error code -3
C:\OrCad16>setup.exe -s
C:\OrCad16>setup.exe -s -SMS
Log File
[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=-3
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Answers (11)
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Posted by:
nickm78
6 years ago
Posted by:
turbokitty
15 years ago
- Answer files don't always work. What's in your ISS.. open it in Notepad.
- Did you check if there is an Installscript MSI in your setup?
- Try slashes instead of hyphens.
Setup.exe /s /f1"C:\Temp\Setup.iss"
http://documentation.installshield.com/robo/projects/HelpLibDevStudio9/IHelpSetup_EXECmdLine.htm
- Did you check if there is an Installscript MSI in your setup?
- Try slashes instead of hyphens.
Setup.exe /s /f1"C:\Temp\Setup.iss"
http://documentation.installshield.com/robo/projects/HelpLibDevStudio9/IHelpSetup_EXECmdLine.htm
Posted by:
dannyboygeek
15 years ago
I have tried / and - and quotes around the path with all the switches and i always seem to get the same error either -3 or -5. as for chicking if there is an install script MSI i have not done that... How would i go about doing so?
Here is the information in the setup.iis file
[InstallShield Silent]
Version=v7.00
File=Response File
[File Transfer]
OverwrittenReadOnly=NoToAll
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-DlgOrder]
Dlg0={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdLicense2-0
Count=14
Dlg1={FF9312A2-9810-40E2-9954-617DDE7B123F}-InstallOptions-0
Dlg2={FF9312A2-9810-40E2-9954-617DDE7B123F}-MessageBox-0
Dlg3={FF9312A2-9810-40E2-9954-617DDE7B123F}-LICENSE_MANAGER_COMMUNICATION_DLG-0
Dlg4={FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_CONTROL_FILE_DLG-0
Dlg5={FF9312A2-9810-40E2-9954-617DDE7B123F}-SELECT_PRODUCTS_DLG-0
Dlg6={FF9312A2-9810-40E2-9954-617DDE7B123F}-ASKPATHDLG-0
Dlg7={FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_OPTIONS_HLP_DLG-0
Dlg8={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdSelectFolder-0
Dlg9={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdStartCopy-0
Dlg10={FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-0
Dlg11={FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-1
Dlg12={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdFinishReboot-0
Dlg13={FF9312A2-9810-40E2-9954-617DDE7B123F}-SprintfBox-0
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdLicense2-0]
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-InstallOptions-0]
Result=0
sMainOption=Install Products
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-MessageBox-0]
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-LICENSE_MANAGER_COMMUNICATION_DLG-0]
Result=1
bRedundant=0
listHostNames-type=string
listHostNames-count=1
listHostNames-0=license1.hq.boston-engineering.com
listPorts-type=number
listPorts-count=1
listPorts-0=5280
sPath=' '
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_CONTROL_FILE_DLG-0]
Result=1
sPath=' '
sFile=' '
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SELECT_PRODUCTS_DLG-0]
nId=1
sTargetDir=C:\OrCAD\OrCAD_16.0
sComponents=' '
listComponents-type=string
listComponents-count=25
listComponents-0=PO100E
listComponents-1=PO100J
listComponents-2=PO1100
listComponents-3=PO1110
listComponents-4=PO1120
listComponents-5=PO1310
listComponents-6=PO1320
listComponents-7=PO1331
listComponents-8=PO1332
listComponents-9=PO1336
listComponents-10=PO1340
listComponents-11=PO1400
listComponents-12=PO1410
listComponents-13=PO1420
listComponents-14=PO1510
listComponents-15=PO1520
listComponents-16=PO1530
listComponents-17=PO1540
listComponents-18=PO1600
listComponents-19=PO200E
listComponents-20=PO200J
listComponents-21=PO3005
listComponents-22=PO3010
listComponents-23=PO3030
listComponents-24=PO3400
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-ASKPATHDLG-0]
Result=0
sResultPath=C:\Temp\OrCAD_Data
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_OPTIONS_HLP_DLG-0]
Result=1
bViewAllegroFootprints=0
bViewLayoutFootprints=0
bViewNoFootprints=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdSelectFolder-0]
szFolder=OrCAD 16.0
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdStartCopy-0]
Result=1
[Application]
Name=Release OrCAD 16.0
Version=16.0
Company=Cadence Design Systems
Lang=0009
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-0]
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-1]
Result=0
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdFinishReboot-0]
Result=1
BootOption=0
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SprintfBox-0]
Result=1
Here is the information in the setup.iis file
[InstallShield Silent]
Version=v7.00
File=Response File
[File Transfer]
OverwrittenReadOnly=NoToAll
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-DlgOrder]
Dlg0={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdLicense2-0
Count=14
Dlg1={FF9312A2-9810-40E2-9954-617DDE7B123F}-InstallOptions-0
Dlg2={FF9312A2-9810-40E2-9954-617DDE7B123F}-MessageBox-0
Dlg3={FF9312A2-9810-40E2-9954-617DDE7B123F}-LICENSE_MANAGER_COMMUNICATION_DLG-0
Dlg4={FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_CONTROL_FILE_DLG-0
Dlg5={FF9312A2-9810-40E2-9954-617DDE7B123F}-SELECT_PRODUCTS_DLG-0
Dlg6={FF9312A2-9810-40E2-9954-617DDE7B123F}-ASKPATHDLG-0
Dlg7={FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_OPTIONS_HLP_DLG-0
Dlg8={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdSelectFolder-0
Dlg9={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdStartCopy-0
Dlg10={FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-0
Dlg11={FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-1
Dlg12={FF9312A2-9810-40E2-9954-617DDE7B123F}-SdFinishReboot-0
Dlg13={FF9312A2-9810-40E2-9954-617DDE7B123F}-SprintfBox-0
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdLicense2-0]
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-InstallOptions-0]
Result=0
sMainOption=Install Products
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-MessageBox-0]
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-LICENSE_MANAGER_COMMUNICATION_DLG-0]
Result=1
bRedundant=0
listHostNames-type=string
listHostNames-count=1
listHostNames-0=license1.hq.boston-engineering.com
listPorts-type=number
listPorts-count=1
listPorts-0=5280
sPath=' '
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_CONTROL_FILE_DLG-0]
Result=1
sPath=' '
sFile=' '
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SELECT_PRODUCTS_DLG-0]
nId=1
sTargetDir=C:\OrCAD\OrCAD_16.0
sComponents=' '
listComponents-type=string
listComponents-count=25
listComponents-0=PO100E
listComponents-1=PO100J
listComponents-2=PO1100
listComponents-3=PO1110
listComponents-4=PO1120
listComponents-5=PO1310
listComponents-6=PO1320
listComponents-7=PO1331
listComponents-8=PO1332
listComponents-9=PO1336
listComponents-10=PO1340
listComponents-11=PO1400
listComponents-12=PO1410
listComponents-13=PO1420
listComponents-14=PO1510
listComponents-15=PO1520
listComponents-16=PO1530
listComponents-17=PO1540
listComponents-18=PO1600
listComponents-19=PO200E
listComponents-20=PO200J
listComponents-21=PO3005
listComponents-22=PO3010
listComponents-23=PO3030
listComponents-24=PO3400
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-ASKPATHDLG-0]
Result=0
sResultPath=C:\Temp\OrCAD_Data
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-ASK_OPTIONS_HLP_DLG-0]
Result=1
bViewAllegroFootprints=0
bViewLayoutFootprints=0
bViewNoFootprints=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdSelectFolder-0]
szFolder=OrCAD 16.0
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdStartCopy-0]
Result=1
[Application]
Name=Release OrCAD 16.0
Version=16.0
Company=Cadence Design Systems
Lang=0009
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-0]
Result=1
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-AskYesNo-1]
Result=0
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SdFinishReboot-0]
Result=1
BootOption=0
[{FF9312A2-9810-40E2-9954-617DDE7B123F}-SprintfBox-0]
Result=1
Posted by:
turbokitty
15 years ago
Are you sure you're not just typing "blah.iis" instead of "blah.iss"?
If you run the setup.exe, when it gets to the first dialog box browse to the folder %temp%
Sort the files by modified date and take a look for an MSI file either in the root or in a subfolder.
If you find one, we can point you to some instructions on installing an Installscript MSI.
If you run the setup.exe, when it gets to the first dialog box browse to the folder %temp%
Sort the files by modified date and take a look for an MSI file either in the root or in a subfolder.
If you find one, we can point you to some instructions on installing an Installscript MSI.
Posted by:
dannyboygeek
15 years ago
I am positive it is iss and i have verified it multiple times and also rerun the commands just to make sure. I tried looking into the temp folder and searched the entire directory for *.msi files it returned a few files but non related to the program i am trying to install. I also extracted all the files from the EXE as well to see if it was in there and there is only a handful of files (.data .rdata .rsrc .text and CERTIFICATE)
Posted by:
dannyboygeek
15 years ago
Posted by:
turbokitty
15 years ago
I see you posted a log file above. Was that the result of an -f2 parameter? Setup.exe /s /f2"C:\Setup.log"
You aren't going to want to hear this, but answer files don't always work. You could try stripping pieces out to see where it fails. You could also try the Acresso forums.
What you should think about is managing this install. Once it's down on the machine, can you silently uninstall it? A lot of these won't. You might be better off repackaging this.
You aren't going to want to hear this, but answer files don't always work. You could try stripping pieces out to see where it fails. You could also try the Acresso forums.
What you should think about is managing this install. Once it's down on the machine, can you silently uninstall it? A lot of these won't. You might be better off repackaging this.
Posted by:
turbokitty
15 years ago
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
so that the conversation will remain readable.