Software Deployment

I would duplicate the problem and during the procedure have PROCMON running to capture the error, this way you will get a more accurate look at what is going on.

will the windows cleanup utility be able to resolve this issue?
will tha patch be able to delete the previous windows install

ORIGINAL: jonaman_17
will the windows cleanup utility be able to resolve this issue?
will tha patch be able to delete the previous windows install If you had used the tools available here on AppDeploy, in this case the 'MSI Error's look-up page http://itninja.com/question/help-with-msi-132779,you would see that the error is connected with the installation packge, not Windows, so any clean-up exercise would be pointless.

Got error 2753 the file 'swdnld.exe' is not marked for installation when trying to manually install shockwave player version 11.5.9. I renamed the file swdnld.exe to swdnld.exe.old then rebooted and reinstalled Shockwave.msi Player w/o issues.

Issue:: Error 2753 the file 'xxx.exe' is not marked for installation
Scenario:: Your machine has application X version 1.0 (x_1.0)already installed and you are trying to reinstall it or upgrading it with application x version 1.2(x_1.2)
Cause:: In above scenario it is possible that application x_1.2 is trying to overrite xxx.exe but cud not do so.
Investigation:: install and uninstall x_1.0 and check for xxx.exe getting removed or not.(In my case it was not getting removed.Hence I was receiving err 2753)
Solution:: Write a custom action to delete folder containing xxx.exe and make this as Immediate/Deffered custom action (Synchronous ignore exit) and put this custom action Just after Costinitialize Custom action. (NB.this is important)

I solved this error in above scenario.[8D]

[8|]Please note , scenario may differ .above error is linked to Custom action .In my case it was linked to Custom action related to XXX.exe.