Install O365 C2R - Remove Office 2016 Pro Failure
i'm trying to configure a deployment of Office 365 C2R which should uninstall any earlier version of Office (2016 is currently installed). I created a batch to kick off OPPTransition.exe and when it runs, it show "Removing Office...". Then when it gets to "Installing.." it fails. It doesn't uninstall Office 2016. Looking at the logs, it gives an error below: Has anyone run into this? The original install was through KACE.
"12/13/2018 12:03:12.015 SETUP (0x2790) 0x2984 Click-To-Run anhmp Medium Prereq::ShowPrereqFailure: A Prereq check has failed. We found a problem! We're sorry, Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office programs installed on your computer: Microsoft Office Professional Plus 2016 Click-to-Run and Windows Installer editions of Office programs don't get along for this version, so you can only have one type installed at a time. Please try installing the Windows Installer edition of Office instead, or uninstall your other Windows Installer based Office programs and try this installation again. https://officeredir.microsoft.com/r/rlidOfficeWebHelp?p1=OCSAC2RClickToRun&ver=16&clid=1033&helpid=%2212-BOOTSTRAPPER_PREREQ-SxS_C2R_over_MSI%22&app=webview
12/13/2018 12:03:12.015 SETUP (0x2790) 0x2984 Click-To-Run aoh88 Medium RunPrereqs::HandleStateAction Prereq check has failed. "