I am trying to get the boot CD/DVD up to the Kace box. I have media manger. I put in my hostname, media name, path, password. etc. click start build. I end up watching "launching helper" for eternity.

Am I missing anything? following are the settings for the K2000

under K2000 general settings / network settings:

everything standard, no "enable on-board DHCP server"

Enable NetBoot Server (For Mac OS X Clients) is check markedwith BSDP server: 32768 and BSDP image: 52230

under K2000 general settings:

Default K2000 Boot Environments:

Mac OS X Intel (Netboot) doesnt give me an option. Once I get a boot DVD up, im sure this will be available with whatever media I can upload.

link to larger version: http://www.divshare.com/download/15392286-f90

link to larger version: http://www.divshare.com/download/15392284-570

link to larger version: http://www.divshare.com/download/15392277-08a

Lastly the mac and the kace boxes are on the same subnet.
0 Comments   [ - ] Hide Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity


Can you post a screenshot?
Answered 07/26/2011 by: dchristian
Red Belt

Please log in to comment
added screenshots and links to a larger version
Answered 07/26/2011 by: justdana
Senior Yellow Belt

Please log in to comment
This content is currently hidden from public view.
Reason: Hidden by Admin
For more information, visit our FAQ's.

Ok so I went back to another macbook laptop that has the K2000 media manager that we received from our test run of the product. The following is a different error. instead of just sticking on "launching helper...".

Full size link: http://www.divshare.com/download/15397701-ff5

We received the k1000 and k2000 preloaded. That version of K2000 media manager is the one that is sticking on "launching helper..." - if it's pointing to a DVD in the laptop or pointing to anything else. I did try a couple of ways only SS'ed the one.

Now mind you. I wasn't the person setting up the servers. I am just the guy responsible for the mac side of it all. :)

ORIGINAL: cserrins

We can't see the entire path of what source media you are pointing to. Have you tried pointing to physical media?
Answered 07/27/2011 by: justdana
Senior Yellow Belt

Please log in to comment
the screen shot shows I am / have selected the DVD that is in the macbook pro

"/Volumes/Mac OSX....DVD"

Using the newer version of the media manager just has it stall out at

"Launching helper" (small message at the bottom of the k2000 media manager.
Answered 09/06/2011 by: justdana
Senior Yellow Belt

Please log in to comment