Inheritance from Parent to Child ticket in a process
I am building a process (as I have done many times before) but when I tick the box in the process I would expect the child ticket when I add it has check boxes at field level to show which ones I want to inherit. However when I add the child ticket that are no check boxes.
Allow child tickets to inherit fields at creation time from parent ticket
I am not sure why this is happening (works sometimes but not others). Is there some meta data causing this.
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Sounds like it may be what kace calls a "defect". Do you have a support account? Id open a ticket if so. - barchetta 2 years ago
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