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InformEnt KnowlegeShare Client 6 silent install

I can’t get the silent/unattended install part to work on a FiServe InformEnt suite called KnowledgeShare for Authors and PowerShare Information Manger to work. There is no msi just an setup.exe. Tried all the setup.exe switch setting /s -s /silent /quiet. When I try doing an -r , get an InstallShield Wizard dialog indicating an invalid command line;r is not supported (1000)(403). The product installs in c:\program files\InstallShield Installation Information\{product key}.

Does anyone know of a method or switch parameter to install unattended/silently?

thanks

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Answers (6)

Posted by: spartacus 13 years ago
Black Belt
0
Occasionally I have come across software that uses a fairly "dumb" setup.exe wrapper whose sole purpose is to unpack constituent files to a temporary folder including a "real" setup.exe and then the wrapper runs this latter executable to start the installation. In such cases, it is the "real" install executable that will support the silent switches &c.

Have you tried running the setup.exe you were supplied and stopping at the first dialog box and inspecting the contents of %TEMP% to see if this is the case ?


Regards,

Spartacus
Posted by: ZenAbra 13 years ago
Senior Yellow Belt
0
Spartacus,
Thanks for the reply. I tried your suggestions by running the setup and stopping at the first dailog box but no
setup in the temp location. Interesting enough after continuing thru the dailog boxes( before finish) a setup.exe did appear in folder called LRE8.tmp but I was not able to copy all the contents because some files were being used. After selecting the finish button, that folder went away.
Posted by: spartacus 13 years ago
Black Belt
0
Just another idea then. Have you tried loading up the supplied setup.exe in WinZip (or better still UltimateZip) to see whether it is recognised as a self extractor ?

Regards,

Spartacus
Posted by: ZenAbra 13 years ago
Senior Yellow Belt
0
I used winzip9 to zip the setup.exe and does not appear to be a self extractor, when you open the zip setup,
it appears as before.
Posted by: ZenAbra 13 years ago
Senior Yellow Belt
0
The vendor, Fiserv responded with these switch settings:

To record the settings: setup.exe -options-record c:\ksauthors.txt
To install silently: setup.exe -silent -options c:\ksauthors.txt

I have verified that these do work.

thanks all,
Zen
Posted by: anonymous_9363 13 years ago
Red Belt
0
Would you add this to the package KB, please? It all helps...
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