Systems Management Question
In the Service Desk Module (Tickets) Sorting "Status" gives a "data loading error"
04/15/2016 772 views
So I go to Queue: All Queues and View By: All Tickets
I can click on submitter, created, priority, etc, and my ticket list sorts. But when I click on "status" it has issues loading the data (you know the big red bar, "I can't do this").
In addition, If I do an Advanced Search and look up say, only "New" or "Closed" it sorts fine. This leads me to believe that one of my "statuses" has something that is making the sort fail. Is anyone aware of a bug?
This is more of an annoyance than issue since only the Helpdesk Supervisor does this, but any info would be helpful.
I'm using an appliance on Ver. Version: 6.4.119927
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